Business videos and resources

How your business can make a difference

·   Could you be doing more to attract customers to your business?

·   Did you know that 1 in 5 people in Australia have a disability?

·   Did you know that the Commonwealth Disability Discrimination Act 1992 requires all public premises to be accessible to people with disabilities?


You could be missing out on many potential customers if your business is not accessible for all.

Making improvements to your building, attitude and knowledge can potentially increase turnover by approximately 25% compared to businesses that are non-accessible.  Changes can be as simple as clearing aisles and training staff, or getting a portable ramp.

A series of short videos have been developed for businesses to learn how they can adapt and attract more customers with a disability, focusing on Access, Attitude, Communication and Rights.

Assistance Animals - Rights

Catering for everyone - Attitude

Woman with her assistance animal in a florist Two young Women being served at a counter



Man holding sign up saying 'I am awesome' Woman in her electric wheelchair entering shop

Last modified: Tuesday, 4 October 2022, 11:25 AM